That's correct. With live support software, also known as live help or live chat software, you can INCREASE your conversions MANIFOLD because it offers you:

• The ability to monitor your traffic and demographics of visitors in real time, such as their location, what they searched for, IP, and more
• The ability to initiate chats and talk to them in real time, eliminate sales obstructions and close more sales!
• Make your online business more scalable, trackable and result oriented, and get the best out of your marketing campaigns.