| Product Details |
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| Vendor - PHP Live! |
| Type - Hosted & Download |
| Starting Price - $19.95/mo for hosted, $99.95 for Download solution |
PHP Live is a popular live support solution that has maintained quality for small businesses such as hosting companies providing them with the features they want.
FEATURE SET: PHP Live offers various features for sales, support and ROI management. Most features are implemented for tracking your PPC conversions and customer management.
EASE OF SETUP: It took us barely 15 minutes to setup PHP Live on our website.
CUSTOMIZATION: The chat window has a clean interface, and though doesn't have enterprise class look, it works well for small businesses.
STABILITY: PHP Live has a web based interface, and the desktop application costs an extra $70. While the web based interface is portable, its good for small number of chats, ideal for low traffic websites.
HELP/DOCUMENTATION: PHP Live provides support via live chat, phone and email. Customer support staff is very courteous and helpful. They'll quickly help you setup and deploy either the hosted or the download version.
SUMMARY: PHP Live shines as an affordable solution for small internet businesses who do not want to pay a monthly fee, or do not need Enterprise class features such as strong reporting or extraordinary stability. Recommended for Hosting companies. |