StaffOnline is one of its kind live support software which integrates audio, video and text chat features in one window with your website visitors! Easy to install (just adding a code to your webpages), we found StaffOnline to be astonishingly fast at loading. The voice quality was excellent, much better than most Voip providers, and so was the video. With just a webcam, your website visitors can be confident that there is someone to support them when they see and hear you in real time, and lead to better conversions.

FEATURE SET: Excellent feature set for online vendors and support centers. To download a pdf feature set of StaffOnline, please click here.

EASE OF SETUP:  It took us barely 10 minutes to setup StaffOnline on our website.

CUSTOMIZATION: The chat window can be completely customized to match client needs. Prebuilt templates are also provided by the company.

STABILITY: We tried the operator and the visitor interface for about 30 minutes without any disconnections in voice, video or chat.

HELP/DOCUMENTATION: Complete documentation is available supplemented by excellent customer care through live chat, email and phone. A support representative guided us through the complete installation process over the phone, which was really helpful.

SUMMARY: Overall, StaffOnline is a complete package that offers audio, video and text chat with your website visitors, and I recommend it to anyone who is serious about selling online.